Privacy Policy

Pinnacle Pest Management LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, including visiting our website, scheduling services, or communicating with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and payment information when you schedule services or request a quote.
Service Information: Property details, pest issues, and service history related to your account.
Website Usage Data: IP address, browser type, pages visited, and usage patterns through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Schedule and perform pest control services
Provide customer support and respond to inquiries
Process payments and manage billing
Send appointment confirmations, updates, or follow-ups
Improve our services, website experience, and customer communication

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

With service providers who help us operate our business (e.g., payment processors, dispatch software)
When required by law, regulation, or legal process
To protect the safety, rights, or property of our customers or business

4. Data Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure.

5. Your Choices and Rights

You have the right to:

Access and update your personal information
Opt out of promotional communications at any time
Request deletion of your personal data (subject to legal retention requirements)

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.